CLIENT INFORMATION
Clear terms.
Considered care.
Everything you should know before arranging a DE‘NOVA appointment.Effective 22 August 2026 · Kuala Lumpur, MalaysiaService Rules
How appointments, access, vehicle preparation, weather, cancellations, photographs and completion are handled.
Read policy02Terms of Service
The contractual terms governing reservations, pricing, payments, service performance, liability and disputes.
Read policy03Privacy Notice
How personal information, precise location, appointment media, payments and communications are collected and protected.
Read policyQUESTIONS OR SPECIAL REQUIREMENTS
Speak with us before you reserve.
For access restrictions, sensitive finishes, unusual contamination, fleet arrangements or policy questions, contact DE‘NOVA on WhatsApp before confirming your appointment.
WhatsApp DE‘NOVA